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Hello,i installed webinoly on my vps but i got a problem about permission,i cant update themes or plugin,it show "Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions."

I open my ftp and chmod folder but still not work..

So pls help me,thank you very much..and sorry for problem :D.

1 Answer

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by Expert

Hi Hinata,

Can you please elaborate a little bit more?

What's wrong with current folder/files permissions?

Are you getting permissions different from 755/644 in your WP sites?

Regards.

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When i click update theme,i got error update failed because permision..then i goto folder and chmod all to 777,but still get that error :D.

ah,btw,i got this error when install 2nd website,my 1st website is fine,not getting any error even its chmod 755
by Expert
Ok, I understand, but tell me... What about the permissions before you changed all to 777?

I mean, why do you think it's a Webinoly issue?
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