Cristhian, you write excellent software. Some of the best I have ever found. But Webinoly documentation is minimalistic to the point of inadequacy. It's the prime reason why, sooner or later, we all end up here. Also, you shouldn't be trying to provide support — you don't have the temperament for the job. You are deliberately rude and unhelpful, when anyone asks a question which doesn't measure up to your high standards, and even though you could help, you don't. Too often you just criticize and denigrate, rather than helping your users, and that can never be the right way to treat people. I have put up with your attitude for a while now because I figured, as the software was free, I pretty much had to take the rough with the smooth. But, I have enough shit in my life right now, without having to put up with yours, so this is my last message before I cancel my subscription and leave you in peace. For all the great software you write I applaud you. For the lack of empathy and your control-freakery, trying to impose your personal world-view on everyone else, I hope one day you will realize both yours, and your documentation's limitations, and fix them both. I am only sorry I won't be around to see it. Bye, and thanks for all the fish.