[ERROR] This copy of Webinoly is not genuine!

Question

Hi!

When trying to install Webinoly I got a problem. It was described here https://webinoly.com/support/8541/webinoly-not-installing-on-hetzner-dedicated-server

I was able to solve the problem with Apt Key not found. But another problem appeared. When I try to verify the system, I get the following response [ERROR] This copy of Webinoly is not genuine!

I have read all the Webinoly documentation. I have studied the forum. But there is no mention of this error anywhere. What does it mean? I tried uninstalling and reinstalling Webinoly, but it didn't help.

Answer 1

That means that you are installing Webinoly using an unofficial method.

• If you use the official command for Webinoly installation you should not get any errors. I'm using it everyday that way!
• If you're seeing the "Not Genuine" error, then I'm sure you are getting more errors during the installation process, at least one for a "not recognized method".
• If you are having issues with "Apt-Keys", that means that several other errors occur during the installation process. That's not normal!
• If you don't provide more detailed information, we won't be able to help you.

Regards.

Comments

I am installing Webinoly according to your documentation. During the installation the following error occurs:

- [ERROR] Nginx Apt Key not found!

- [ERROR] MariaDB Apt Key not found!

In the installer logs I see the following messages:

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W: GPG error: https://nginx.org/packages/ubuntu focal InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY ABF5BD827BD9BF62

E: The repository 'https://nginx.org/packages/ubuntu focal InRelease' is not signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

W: GPG error: http://mirrors.syringanetworks.net/mariadb/repo/10.11/ubuntu focal InRelease:The following signatures couldn't be verified because the public key is not available: NO_PUBKEY F1656F24C74CD1D8

E: The repository 'http://mirrors.syringanetworks.net/mariadb/repo/10.11/ubuntu focal InRelease' is not signed.

N: Updating from such a repository can't be done securely, and is therefore disabled by default.

N: See apt-secure(8) manpage for repository creation and user configuration details.

********

I was able to fix the problem with Apt Key not found. I used the advice in this tutorial:

https://askubuntu.com/questions/13065/how-do-i-fix-the-gpg-error-no-pubkey

After these actions, an error appeared

********

Verifying integrity of the entire Webinoly system...

- [ERROR] This copy of Webinoly is not genuine!

(1) Webinoly Integrity Test has failed!

- [INFO] HTTP Authentication Credentials not found to access the server tools on port 22222.

- [INFO] Setting a Content-Security-Policy Header is highly recommended!

(2) NGINX Verification Test successful!

(3) PHP Verification Test successful!

- [WARNING] MySQL/MariaDB Version corrupted in Configuration file! (Installed: 10.3 != Conf: 10.11)

- [WARNING] You have an obsolete MariaDB version (10.3) installed that not even receive security update                           s!

(4) MySQL/MariaDB Verification Test has some warning messages you should attend!

(5) Service Status Verification Test successful!

- [WARNING] Timezone is not set or not valid!

(6) Operating System Verification Test has some warning messages you should attend!

(7) Additional Tools Verification Test successful!

(8) Permissions Verification Test successful!

(9) Sites Verification Test successful!

*******************************************************

********      > > >  E R R O R < < <        ***********

********   System could not work properly   ***********

*******************************************************

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Seems like you have a lot more issues with your server conf. But you should start debugging to understand why your server cannot connect with the apt-key server.

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Can you tell me where to look for information on how to do the debbugging process correctly?

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Hi, Cristhian! I contacted hosting support. They told me that it's a problem with the script. There are no restrictions on their part. They gave me a dedicated server. This is the first time I have encountered such a problem. I use Webinoly from several different hosts and there is no such problem. I am ready to give you login details to this server for a test. If it is a hosting problem, I need a reason to point it out to the support staff.

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The problem was solved as follows:

sudo stack -purge-server-all

apt update

sudo stack -lemp